Frequently Asked Questions
We deposit funds directly to your bank account typically in 2 to 3 business days after a donation is made. If you do not have a bank account set up yet, we can still set up your donation site and provide you with a check weekly for donation amounts until you can provide us with your campaign’s banking information.
We provide weekly contribution reports detailing all the accounts donations minus our fees. This gives you an accurate picture of what to expect in your banking deposits as well as providing you with all the data you need to do your reporting. This eliminates the need for you to pull manual batch reports saving you time.
New accounts can be up and running in as little as 24 hours. Click here to get started.
Yes, you can download our free mobile app to use with our eFunds credit card swipers. Upon request you will receive one free to use swiper with your account. If you would like additional swipers they can be purchased from your account manager or borrowed from your treasurer if they have extras on hand.
Please click here to submit a request for information that will be received by our Account Management team. We will reach out to you directly and provide you with our agreement and information about our services. Or you may give us a call at 916-790-6150. We look forward to assisting you.
About the eFund Swiper and Mobile App
The eFund Swiper is our proprietary credit card reader! Simply plug into your mobile device, download our free app and start accepting campaign contributions at fundraising events or receptions.
All donations collected using your eFund Swiper process through your eFundraising Connections account at the same rate as they would online. The donor information is also captured and stored as well for reporting purposes.
Compliance Software Integrations
We currently support integration with NetFile, ISPolitical, Nation Builder, Complete Campaigns, and iDonate Pro. This streamlines your process by eliminating the need to double enter your data, saving you time and resources.
About Use & Functionality
Yes, you can. Each account has different permission levels that you can assign to the appropriate team member. This allows you to control all aspects of access levels and allocate each person’s responsibilities to them. We have access levels designed for Treasurers, Consultants, Web Designers, and Fundraisers.
Political campaign treasurers, compliance/political reporting specialists, candidates, and fundraisers. We are seeing more and more consultants are asking for access as well as website editors that are working on campaigns as part of a digital marketing team.
About Other Services
Through our sister company, Capitol Tech Solutions, we are uniquely positioned to help you with your website design, development and support services, discounted for our eFundraising Connections clients and their campaign committees. Capitol Tech Solutions also has a team of talented SEO digital marketers on staff, to assess your current brand awareness, and help you drive traffic to your website and increase your digital visibility on the internet.
We believe that by providing a variety of solutions for your campaign needs, your campaign can function more smoothly and efficiently, simply by having a single experienced vendor that can provide multiple solutions for you. Check them out at https://www.capitoltechsolutions.com.
eFundraising Connections Resource Documents
- Add Administrator Email - Instructional Guide
- Add New Treasurer - Instructional Guide
- Add Payment Options - Instructional Guide
- Add Donation and Event Page Headers - Instructional Guide
- eFunds-Swiper Card Reader Instructions (For Apple Devices)
- EventFund Step-by-Step Tutorial - Instructional Guide
- Forgot Password Recovery Walkthrough - Instructional Guide